Effective Date: November 26, 2018
Information We Collect
The Digs Technology and the services that we offer are reserved for registered users. When you register using the Digs Technology, we may collect a variety of personal information from you that can be associated with you and that can identify you (such information being “Personal Data”). The information that we collect that may constitute Personal Data includes, but is not limited to:
- Mailing address;
- Telephone number;
- Email address;
- Social Security Number;
- Driver’s License Number;
- Demographic information;
- Information from your phone, computer, or other device that you use to access the Digs Technology and that tells us how you use the Digs Technology and our services (including, but not limited to, your IP address, browser type, internet service provider, operating system, date and time stamp, statistics regarding how pages are loaded or viewed, the websites you visited before using the Digs Technology, and other usage and browsing information);
- Date of birth; and
- Financial account information, including account and routing numbers;
We may also require you to provide us with additional Personal Data as you use the Digs Technology and our services.
We may collect and utilize data that may not be used to identify you individually (such data being “Anonymized Data”) when you use the Digs Technology. We may use Anonymized Data for any purpose.
How We Collect Information
Personal Data and Anonymized Data are collected from you when you use the Digs Technology and Services, enter information in connection with an inquiry into our Services, or when you register for an account for our Services. This information may be provided via an online form, phone, or other means by which you interact with us.
Personal Data and Anonymized Data are also collected from third-party service providers, such as credit bureaus, who may have data on your financial profile and other demographic information.
How We Use Information
Digs may use either Personal Data or Anonymized Data, or both, that is collected through the Digs Technology, to conduct basic business operations, including:
- to analyze usage to improve our services;
- to deliver to you administrative notices, alerts, and communications relevant to your use of our services;
- to market products and services that we believe may be of interest to you (you may opt out of this use of your information);
- to fulfill your requests for certain products and services;
- to conduct market research, project planning, and troubleshooting;
- to detect and prevent error, fraud, and criminal activity;
- to solicit feedback;
- to create aggregated data;
- to fulfill contractual obligations and requests for support; and
We also use third-party analytics providers to measure traffic and usage trends, and to help us better understand your use of and interaction with the Digs Technology and our Services. Sometimes we may combine Personal Data and Anonymized Data collected through the Digs Technology with information that we collect from other sources for purposes of enhancing your experience or improving our products and services. This combination of information may include information that you provide to us while using our services and information related to the time, place, and manner of your payments, purchases, and transfers, as well as information related to your use of the Digs Technology, our services, and services provided by our partners.
Who We Share Your Information With
We may share your Personal Data with third-party service providers that we use to manage and improve our services and the Digs Technology. We also use such third-party service providers to host features of our Services and the Digs Technology, to target and implement our email communications and direct mailings, to manage our relationships with the people and companies that use our Services, and to assist us with market research and troubleshooting, and to detect and prevent error, fraud, and other criminal activity.
We may also share Personal Data with third parties when necessary to fulfill your requests for Services, to meet the terms of any agreement that you may enter into with us or our partners, to comply with applicable law, or to manage our business.
We may share certain Personal Data with financial institutions and our partners to provide the Service features that you elect to use.
From time to time, we may aggregate and make public Personal Data. When we do so, we will anonymize the Personal Data so as to avoid compromising your privacy.
We may share or disclose information collected through the Digs Technology when we determine, in our sole discretion, that the disclosure of such information is necessary to comply with applicable law or a court order, subpoena, or other legal process, to investigate, prevent, or take action regarding illegal activities, suspected fraud, violations of the Digs Terms and Conditions of Use, to establish, protect, or exercise our legal rights or defend against legal claims, or to facilitate the financing, securitization, insuring, sale, assignment, bankruptcy, or other disposal of all or part of our business or assets. When required by law, Digs will provide notice when information is used as described in this paragraph.
How We Protect Your Information
We utilize commercially reasonable physical, technical, and administrative security measures to help protect information under our control against loss, misuse, and alteration. We also require employees to comply with information security safeguards, we use encryption in the transmission of information, and we use firewalls and other intrusion detection and prevention controls to help prevent unauthorized access to information under our control.
While we utilize commercially reasonable physical, technical, and administrative security measures to help protect information under our control against loss, misuse, and alteration, please be aware that perfect security is not always possible, and that it is possible that information transmitted to or from us may be read or obtained by third parties. You are responsible for keeping your login and password secure. If you believe that they have been stolen or been made known to others, you must contact us immediately at [email protected] In such an event, you should also change your password immediately.
You have the right to request access to the Personal Data that we have collected about you for the purposes of reviewing, modifying or requesting deletion of such data. You may have the right to request a copy of the Personal Data we have collected about you and to have any inaccuracies corrected. You may also request that we cease processing your Personal Data; however, this decision will be left to our sole and absolute discretion. Notwithstanding this section, note that we may need to retain certain Personal Data where required or permitted to under applicable law.
Third Party Services and Content
Accessing Your Information and Deleting Your Account
It is your responsibility to keep your information up to date. You may do so by updating your profile through the Digs Technology or by contacting our customer success team at [email protected] We are not responsible for damages or other losses arising from your failure to keep your personal information up to date.
You may terminate your Digs account by contacting us via email at [email protected] You may also terminate your account within the Digs Technology. Once your request to delete your account has been processed, we will promptly discard Personal Data associated with your account, except when retention of such Personal Data is required by applicable federal, state, or local laws or regulations.
The Digs Technology is intended for adult use only. We do not knowingly collect information provided by people under the age of 18, and people under the age of 18 are prohibited from using the Digs Technology.
As we continue to develop our business, Digs, Inc., or substantially all of the assets of Digs, Inc., may be acquired. In such a transaction, customer information may be one of the transferred business assets.