Privacy Policy

Effective Date: September 09, 2019

This Privacy Policy explains what personal and other information is collected through the www.digs.co website and the Digs mobile application (such website and application being, individually and collectively, the “Digs Technology” and the services provided through the same, “Services”), and how Digs, Inc. uses and shares that information in connection with the services offered through the Digs Technology. Unless otherwise indicated, this Privacy Policy only applies to information collected through the Digs Technology by Digs, Inc. or any of the respective affiliates of Digs, Inc. (collectively, for purposes hereof, “Digs”).  As used herein, the terms “we,” “our,” and “us” shall each refer to Digs, and the terms “you” and “your” shall each refer to each user of the Digs Technology.

By visiting or using the Digs Technology, you agree to the terms of this Privacy Policy, constituting your consent to the collection and use of your Personal Data in the manner described herein. If you do not agree to any of the terms in this Privacy Policy, you may not access or use the Digs Technology.


Information We Collect
The Digs Technology and the services that we offer are reserved for registered users. When you register using the Digs Technology, we may collect a variety of personal information from you that can be associated with you and that can identify you (such information being “Personal Data”).  The information that we collect that may constitute Personal Data includes, but is not limited to:

  • Name;
  • Mailing address;
  • Telephone number;
  • Email address;
  • Social Security Number;
  • Demographic information;
  • Information from your phone, computer, or other device that you use to access the Digs Technology and that tells us how you use the Digs Technology and our services (including, but not limited to, your IP address, browser type, internet service provider, operating system, date and time stamp, statistics regarding how pages are loaded or viewed, the websites you visited before using the Digs Technology, and other usage and browsing information);
  • Date of birth;
  • Financial account information, including account and routing numbers; and
  • Other financial information such as income, rent amount, and savings goals.

We may also require you to provide us with additional Personal Data as you use the Digs Technology and our services.

We may collect and utilize data that may not be used to identify you individually (such data being “Anonymized Data”) when you use the Digs Technology.  We may use Anonymized Data for any purpose.


How We Collect Information
Personal Data and Anonymized Data are collected from you when you use the Digs Technology and Services, enter information in connection with an inquiry into our Services, or when you register for an account for our Services. This information may be provided via an online form, phone, or other means by which you interact with us.

Personal Data and Anonymized Data are also collected from third-party service providers, such as credit bureaus, who may have data on your financial profile and other demographic information.

Like many other service providers, we use cookies, web beacons, and similar technologies to record your preferences, track your use of the Digs Technology, and collect Information. The information that we collect using the above-described technologies may include both Personal Data and Anonymized Data.  We may combine the information that we obtain through the use of the above-described technologies with other information that we collect about you. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, please note that some parts of the Digs Technology or Services may not function properly.


How We Use Information
Digs may use either Personal Data or Anonymized Data, or both, that is collected through the Digs Technology, to conduct basic business operations, including: 

  • to analyze usage to improve our services;
  • to deliver to you administrative notices, alerts, and communications relevant to your use of our services;
  • to market products and services that we believe may be of interest to you (you may opt out of this use of your information);
  • to fulfill your requests for certain products and services;
  • to conduct market research, project planning, and troubleshooting;
  • to detect and prevent error, fraud, and criminal activity;
  • to solicit feedback;
  • to create aggregated data;
  • to enforce this Privacy Policy and the Digs Terms and Conditions of Use;
  • to fulfill contractual obligations and requests for support; and
  • to accomplish any other purpose consistent with this Privacy Policy and the Digs Terms and Conditions of Use.

We also use third-party analytics providers to measure traffic and usage trends, and to help us better understand your use of and interaction with the Digs Technology and our Services.  Sometimes we may combine Personal Data and Anonymized Data collected through the Digs Technology with information that we collect from other sources for purposes of enhancing your experience or improving our products and services.  This combination of information may include information that you provide to us while using our services and information related to the time, place, and manner of your payments, purchases, and transfers, as well as information related to your use of the Digs Technology, our services, and services provided by our partners.


Who We Share Your Information With
We may share your Personal Data with third-party service providers that we use to manage and improve our services and the Digs Technology. We also use such third-party service providers to host features of our Services and the Digs Technology, to target and implement our email communications and direct mailings, to manage our relationships with the people and companies that use our Services, and to assist us with market research and troubleshooting, and to detect and prevent error, fraud, and other criminal activity.

We may also share Personal Data with third parties when necessary to fulfill your requests for Services, to meet the terms of any agreement that you may enter into with us or our partners, to comply with applicable law, or to manage our business.

If your Digs account is being sponsored by a Third-Party (including, but not limited to, a lender, agent, or housing counselor) we may share any of the information described in this Privacy Policy with that party.

We may share certain Personal Data with financial institutions and our partners to provide the Service features that you elect to use.

We may share any of the information described in this Privacy Policy with our affiliates.

From time to time, we may aggregate and make public Personal Data.  When we do so, we will anonymize the Personal Data so as to avoid compromising your privacy.

We may share or disclose information collected through the Digs Technology when we determine, in our sole discretion, that the disclosure of such information is necessary to comply with applicable law or a court order, subpoena, or other legal process, to investigate, prevent, or take action regarding illegal activities, suspected fraud, violations of the Digs Terms and Conditions of Use, to establish, protect, or exercise our legal rights or defend against legal claims, or to facilitate the financing, securitization, insuring, sale, assignment, bankruptcy, or other disposal of all or part of our business or assets. When required by law, Digs will provide notice when information is used as described in this paragraph.


How We Protect Your Information
We utilize commercially reasonable physical, technical, and administrative security measures to help protect information under our control against loss, misuse, and alteration. We also require employees to comply with information security safeguards, we use encryption in the transmission of information, and we use firewalls and other intrusion detection and prevention controls to help prevent unauthorized access to information under our control.

While we utilize commercially reasonable physical, technical, and administrative security measures to help protect information under our control against loss, misuse, and alteration, please be aware that perfect security is not always possible, and that it is possible that information transmitted to or from us may be read or obtained by third parties. You are responsible for keeping your login and password secure. If you believe that they have been stolen or been made known to others, you must contact us immediately at [email protected]. In such an event, you should also change your password immediately.

We May Use Third-Party Providers to Target Online Advertising. We may use third-party service providers to analyze certain online activities based on your Personal Data. For example, third-party service providers may measure the performance of our online campaigns or analyze visitor activity. We may permit these third-party service providers to use cookies and other technologies to perform these services for us.


Your Rights
You have the right to request access to the Personal Data that we have collected about you for the purposes of reviewing, modifying or requesting deletion of such data.  You may have the right to request a copy of the Personal Data we have collected about you and to have any inaccuracies corrected.  You may also request that we cease processing your Personal Data; however, this decision will be left to our sole and absolute discretion.  Notwithstanding this section, note that we may need to retain certain Personal Data where required or permitted to under applicable law.


Third Party Services and Content
The Digs Technology permits you to share certain information publicly, and may enable you to share Personal Data with third-party websites or online services operated by third parties. For example, our website contains links and widgets for third-party websites that incorporate social media features. If you choose to use these features, you may disclose your information, not just to those third party websites and services, but also to their users and the public more generally. Because we do not operate these third-party websites and services, we are not responsible for the content or practices of those websites or services. The collection, use, and disclosure of your Personal Data on such websites are subject to the privacy policies of those websites, and not this Privacy Policy.

The Digs Technology may also integrate certain third-party plugins (such as a Facebook “like” button). Even if you do not click on these plugins, they may collect information about you, including information that may constitute Personal Data. They may also employ cookies. These plugins are governed by the privacy policy of the party providing them.

Accessing Your Information and Deleting Your Account
It is your responsibility to keep your information up to date.  You may do so by updating your profile through the Digs Technology or by contacting our customer success team at [email protected]. We are not responsible for damages or other losses arising from your failure to keep your personal information up to date.

You may terminate your Digs account by contacting us via email at [email protected]. You may also terminate your account within the Digs Technology.  Once your request to delete your account has been processed, we will promptly discard Personal Data associated with your account, except when retention of such Personal Data is required by applicable federal, state, or local laws or regulations.


Children’s Privacy
The Digs Technology is intended for adult use only. We do not knowingly collect information provided by people under the age of 18, and people under the age of 18 are prohibited from using the Digs Technology.


Updates to Privacy Policy
We may make changes to this Privacy Policy, at any time, to take into account new or changing circumstances. You should review this Privacy Policy periodically. If we make a material change to our practices related to information collection, use, or disclosure as specified in this Privacy Policy, it will be applied only prospectively, and not retroactively. The date last revised appears at the top of the Policy. We will update the effective date of the Privacy Policy at the time a change is made.


Business Transfers
As we continue to develop our business, Digs, Inc., or substantially all of the assets of Digs, Inc., may be acquired.  In such a transaction, customer information may be one of the transferred business assets.


Questions Regarding Privacy Policy
We take the privacy and security of your information very seriously and want to earn and keep your trust.  If you have any questions, comments, concerns or feedback regarding this Privacy Policy, please contact us at [email protected].